Q: What is the difference between a Smart card and a regular magnetic
A: On the surface of a Smart card, there is a memory chip which
can store both permanent and dynamic information. With the Smart
card reader, the information on the card can be retrieved or new
information can be written. In contrast, information on a magnetic
stripe card is read-only. In addition, smart cards can store much
more information than a magnetic stripe card.
Q: How secure is a Smart card?
A: Extremely secure. The microprocessor and memory chip on a Smart
card have very complex data encryption mechanisms which provides
a very high degree of security. Leading Banks currently utilize
Smart Card Technology WorldWide for their E-Cash (Electronic Cash)
Q: What is an EReceipt?
A: When a customer leaves the car, the trip and price information
is saved the EVoucher. Instead of leaving with a paper receipt,
the customer has their data electronically stored on Aleph's EVoucher.
This type of virtual storage defines the EReceipt.
Q: How does a customer query information from an EVoucher
A: A customer can easily verify an invoice and or a specific charge
from a vendor with the EVoucher System with EVoucher Reader connected
to a PC, or even online via the Web. The client can verify detailed
trip information including trip date, time, car number, in addition
to all other elements. Or, the customer may send the card to the
administrator for verification.
Q: How much information can be stored on a Customer's EVoucher?
A: Depending on the memory size on the EVoucher, a customer's EVoucher
can store a minimum of up to 14 trips, plus the customer's permanent
information such as last name, first name, PIN number, employee
number and other elements. When it reaches 14 trips, the oldest
trip will be removed from the card. Therefore, the card always keeps
the last 14 trips. All trip data for trips beyond 14 are reflected
in all permanent billing data records and are retrievable over the
Web, all other electronic media, and of course hard copy print as
Q: What if a customer loses the EVoucher?
A: Each card has a PIN number just like an ATM card. Without a proper
PIN number, the card can not be written with new information. The
lost or stolen EVoucher is reported to administration, the EVoucher
is then camcelled. The customer will then obtain another EVoucher
from the administrator without worry.
Q: Since Aleph's EVoucher replaces the paper voucher, does a
driver still need to carry a voucher book?
A: Yes. There are many situations where paper vouchers are still
necessary. For example, a visitor from another city without an EVoucher;
a customer forgets to bring their EVoucher ; the driver's Ride Smart
Writer/Reader may have malfunctioned. Since these occurrences are
negligible, EVoucher will always significantly impact process, control,
and costs incredibly favorably.